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# QNET News & Direct Selling updates: Discover QNET, a global wellness and lifestyle company, offering a range of products designed to enrich your daily life and support a healthier, balanced lifestyle


## Sitemaps
[XML Sitemap](https://www.qnet.net/sitemap_index.xml): Includes all crawlable and indexable pages.

## Pages
- [Protected: Verify QNET](https://www.qnet.net/verify-qnet/)
- [Protected: About New](https://www.qnet.net/about-new/)
- [Open Innovation Challenge](https://www.qnet.net/open-innovation-challenge/): And so, through our Swiss luxury watch and jewellery brand, Bernhard H. Mayer, we have launched the Open Innovation Challenge to enable young designers from the region to fuel their creativity as a force for good.
- [Global Advisory on QNET Misinformation](https://www.qnet.net/qnet-misinformation-advisory/): The official source for QNET updates, clear guidance, and facts.
- [Game](https://www.qnet.net/game/): 12345 Copied!
- [Protected: Weekly worked URLs for Lisa](https://www.qnet.net/weekly-worked-urls-for-lisa/): #lisa_urls_1iCe7dpI .pillWrap{ text-align:center; }
- [QNET Jewellery Care](https://www.qnet.net/product-care/qnet-jewellery-care/): Bernhard H. Mayer jewellery is expertly crafted to be worn, enjoyed, and treasured over time. 
- [QNET Watch Care](https://www.qnet.net/product-care/qnet-watch-care/): A simple guide to help preserve the beauty and performance of your Swiss Made timepiece.
- [QNET HomePure Rayn Care](https://www.qnet.net/product-care/homepure-rayn-care/): The HomePure Rayn provides an invigorating shower experience with energised water to help you feel refreshed and renewed. It comes pre-installed with its main filters so getting started is as easy as ever!
- [Personal Care & Beauty](https://www.qnet.net/personal-care/): QNET’s personal care and beauty products are here to help you stay fresh, glowing, and confident every day. From skincare essentials to grooming must-haves, we've got everything you need to keep your look on point
- [Product Care](https://www.qnet.net/product-care/): Find out what you need to keep your QNET Products in top condition. 
- [QNET HomePure Nova Care](https://www.qnet.net/product-care/homepure-nova-care/): Keep your HomePure Nova working at its best with these simple step-by-step guides.
- [QNET HomePure Care & Repair](https://www.qnet.net/product-care/homepure-care-repair/): Keep your HomePure systems in top shape with DIY fixes and professional service.
- [QNET HomePure Zayn Care](https://www.qnet.net/product-care/homepure-zayn-care/): Maintain fresh, healthy indoor air with HomePure Zayn by following these four key care steps.
- [QNET Jewellery Repair](https://www.qnet.net/product-care/qnet-jewellery-repair/): Need your Bernhard H. Mayer jewellery repaired? QNET coordinates with authorised experts take care of it using genuine materials.
- [QNET HomePure Viva Care](https://www.qnet.net/product-care/homepure-viva-care/): Keep your HomePure Viva running like new with genuine spare parts and easy step-by-step guides.
- [QNET Watch Repair](https://www.qnet.net/product-care/qnet-watch-repair/): Keep your Bernhard H. Mayer and CIMIER timepieces running with Swiss-level precision serviced only by QNET-authorised experts.
- [Create Engaging Content](https://www.qnet.net/social-media-toolkit/create-engaging-content/): A Beginner's Guide to Promoting Your Business on Social Media 
- [Grow your Network](https://www.qnet.net/social-media-toolkit/grow-your-network/): Respond quickly to show you care  Stay professional and respectful  Personalize your responses  Be helpful and informative  Offer solutions to problems  Take complex issues to private messages  Delete and block negative comments if necessaryBy following this guide, you'll boost your social media presence and effectively promote your business online.
- [Optimised Profile](https://www.qnet.net/social-media-toolkit/optimised-profile/): Choose a clear and polished photo. 
- [Ready to Start?](https://www.qnet.net/social-media-toolkit/ready-to-start/): Know your audience and which platforms they use.Set clear goals for what you want to achieve, like more followers or brand awareness.Start small with platforms you can handle.
- [Social Media Toolkit](https://www.qnet.net/social-media-toolkit/): Ever wonder why everyone’s on social media?
- [Earnings and Income Disclaimer](https://www.qnet.net/earnings-and-income/): We make every effort to ensure that we accurately represent these products and services and their potential for income. Earning and/or income statements made by our Company and/or Independent Distributors are estimates of what you can possibly earn. There is no guarantee that you will make these levels of income and you accept the risk that the earnings and income statements differ by individual. The examples are not to be interpreted as any guarantee, promise, representation and/or assurance. We do not purport our business and/or us as being a 'get rich scheme'.
- [Fingreen](https://www.qnet.net/fingreen/): FinGreen is QNET’s signature programme for financial literacy, aiming to develop healthy financial habits through education and training in the most vulnerable communities, especially among young adults.
- [Discontinued QNET Products](https://www.qnet.net/discontinued-qnet-products/): At QNET, we’re constantly innovating to bring you an ever-expanding range of products designed to meet your evolving needs and enhance your lifestyle. As part of this journey, some products have reached the end of their lifecycle.
- [RYTHM](https://www.qnet.net/rythm/): The founding of QNET was inspired by the life and work of Mahatma Gandhi, whose teachings led to our philosophy of RYTHM − Raise Yourself to Help Mankind. The idea of empowering others to succeed is at the core of our business.
- [Accessibility](https://www.qnet.net/accessibility/): QNET is committed to providing a fully accessible website experience for all users of all abilities, including those who rely on assistive technologies like screen readers, screen enlargement software, and alternative keyboard input devices to navigate the web.Ongoing Efforts to Ensure Accessibility
- [Code of Ethics](https://www.qnet.net/code-of-ethics/): This Code of Ethics, which explains proper conduct of business, forms part of the QNET Policies & Procedures and all other regulations and agreements currently in place, which bind every ID. Any serious breach of the Code, Policies & Procedures, regulations and agreements in place will involve action(s) being taken by QNET in accordance with the QNET Policies & Procedures.
- [Success](https://www.qnet.net/success/): Get inspired by these paths to excellence.
- [Other Partnerships](https://www.qnet.net/other-partnerships/): Our commitment to sports is also reflected in our other partnerships, past and present, which include hockey, Formula One, volleyball, martial arts, and tennis.
- [Technology](https://www.qnet.net/technology/): vtube is an online video training platform dedicated to direct selling.
- [Sports](https://www.qnet.net/qnet-sports/): More than games, more than a passion, we believe sports are a way of life.
- [Community](https://www.qnet.net/community/): We believe that with equal and equitable access to resources, underserved communities can achieve greater heights and build a sustainable legacy for future generations.
- [Media](https://www.qnet.net/media/): Learn more about QNET news and press releases! Stay informed with the latest updates, announcements, and stories.
- [QNET Products](https://www.qnet.net/qnet-products/): Trusted Brands and Their Offerings
- [On The Go](https://www.qnet.net/on-the-go/): Being always on the move means balancing work, travel, and health. Prioritise well-being for a better, busier life.
- [Adventure](https://www.qnet.net/adventure/): Adventure lovers often overlook their health. ensure you're in peak condition for your next adventure by staying fit, eating well, and taking care of your overall well-being.
- [Fitness](https://www.qnet.net/fitness/): Your fitness journey is about more than just exercise; it's about nurturing your health from within and cultivating a holistic approach to well-being.
- [At Work](https://www.qnet.net/at-work/): Health is key to a balanced and productive work life. Discover why prioritising your well-being at the office is crucial for overall success.
- [At Home](https://www.qnet.net/at-home/): Good habits start at home. With QNET, you can create a healthier living environment to help nurture your family's well-being.
- [Smart Hub](https://www.qnet.net/smart-hub/): QNET SMART HUB How can we assist you today? My Account Change Correspondence Address Change Shipping Address Other Personal Information Update Virtual Office Password Security Question & Words Q Account Pin Code Name Correction Change Email Address Do I need to activate Know Your Customer (KYC) in order to use the self-service function to update the correspondence address? How to update my correspondence address within the country? How to update my shipping address within the country? How to check my personal Information? How to update my valid ID number? How can I send a request to retrieve my password? How to retrieve my Virtual office password? How can I change my virtual office password? How to reset my Security Question and Words? How to unblock my Q Account? Why is my Q Account blocked? How to retrieve my pin code? How can I change my expired pin code? How do I update my email address? How do I update my name after marriage or divorce? How do I correct my name? How to send a request to change email address? Do I need to activate Know Your Customer (KYC) in order to use the self-service function to update the correspondence address? How to update my correspondence address within the country? How to update my shipping address within the country? How to check my personal Information? How to update my valid ID number? How can I send a request to retrieve my password? How to retrieve my Virtual office password? How can I change my virtual office password? How to reset my Security Question and Words? How to unblock my Q Account? Why is my Q Account blocked? How to retrieve my pin code? How can I change my expired pin code? How do I update my email address? How do I update my name after marriage or divorce? How do I correct my name? How to send a request to change email address? Shipping & Delivery Change Correspondence Address Change Shipping Address Other Personal Information Update Virtual Office Password Do I need to activate Know Your Customer (KYC) in order to use the self-service function to update the correspondence address? How to update my correspondence address within the country? How to update my shipping address within the country? How to check my personal Information? How to update my valid ID number? How can I send a request to retrieve my password? How to retrieve my Virtual office password? How can I change my virtual office password? Do I need to activate Know Your Customer (KYC) in order to use the self-service function to update the correspondence address? How to update my correspondence address within the country? How to update my shipping address within the country? How to check my personal Information? How to update my valid ID number? How can I send a request to retrieve my password? How to retrieve my Virtual office password? How can I change my virtual office password? Digital Product VTube qLearn How to Log in vtube? How do I receive my password for vtube? What is vtube? How to get the certificate upon course completion? What should I do if I did not receive my qLearn welcome letter? Can I transfer the qLearn course to anyone? What if I forgot my qLearn password? What if my qLearn account is blocked? How to Log in vtube? How do I receive my password for vtube? What is vtube? How to get the certificate upon course completion? What should I do if I did not receive my qLearn welcome letter? Can I transfer the qLearn course to anyone? What if I forgot my qLearn password? What if my qLearn account is blocked? Enrollment & IDship Renewal of IDship Resignation Termination of IDship Suspension of IDship ID Declaration Form How long before my account is terminated, if I do not renew my IDship? Will I lose my Left and Right Business volume, if I do not renew my IDship? How much is the Annual IDship Fee? What is the grace period for IDship renewal? What are the documents required for resignation? Can I resign at any time? Will the company refund my registration fee upon resignation? After the resignation of my TC, is it possible to register again? What is Resignation? What can lead to a Termination of an ID? When my tracking center is terminated, will I still have Business volume? When an ID’s tracking center is Terminated, how long does it take to register once again? Is it possible to reactivate a tracking center once it was terminated? Can I withdraw money from my Q Account after termination of my tracking center? What is Suspension? I received a suspension letter from the company. What should I do if I want it to be considered again? What part of the registration will include the new step on the ID Declaration Form? Which markets and which platforms? What is the ID Declaration Form? How long before my account is terminated, if I do not renew my IDship? Will I lose my Left and Right Business volume, if I do not renew my IDship? How much is the Annual IDship Fee? What is the grace period for IDship renewal? What are the documents required for resignation? Can I resign at any time? Will the company refund my registration fee upon resignation? After the resignation of my TC, is it possible to register again? What is Resignation? What can lead to a Termination of an ID? When my tracking center is terminated, will I still have Business volume? When an ID’s tracking center is Terminated, how long does it take to register once again? Is it possible to reactivate a tracking center once it was terminated? Can I withdraw money from my Q Account after termination of my tracking center? What is Suspension? I received a suspension letter from the company. What should I do if I want it to be considered again? What part of the registration will include the new step on the ID Declaration Form? Which markets and which platforms? What is the ID Declaration Form? My Genealogy Tracking Centre Activation Tracking Centre Qualification What is Self-Activation? How can I activate my tracking centre? For Activation, can I purchase 1000BV and place under each side of my tracking centre? For Activation, can I combine Personal Sponsorship and Business Volume (BV) from Retail Purchase? What does Qualified TC mean? What is Self-Activation? How can I activate my tracking centre? For Activation, can I purchase 1000BV and place under each side of my tracking centre? For Activation, can I combine Personal Sponsorship and Business Volume (BV) from Retail Purchase? What does Qualified TC mean? Webinar How to join Webinar Webinar Calendar How can I get the recording of the webinar? How can I join online webinars? Where can I find the webinar calendar? How can I get the recording of the webinar? How can I join online webinars? Where can I find the webinar calendar? Rank Maintenance & Rank Advancement Rank Maintainance Rank Advancement What is Pay Rank Maintenance? Can I carry forward any excess of Repeat Sales Points (RSP) achieved by either personal purchase or retail sales of QNET products in Rank Advancement? How to monitor my Rank Advancement in the Virtual Office? Can I carry forward any excess Business Volume (BV) from my new Direct Referrals for Rank Advancement? What is Rank Advancement? Can I skip a rank? What is Pay Rank Maintenance? Can I carry forward any excess of Repeat Sales Points (RSP) achieved by either personal purchase or retail sales of QNET products in Rank Advancement? How to monitor my Rank Advancement in the Virtual Office? Can I carry forward any excess Business Volume (BV) from my new Direct Referrals for Rank Advancement? What is Rank Advancement? Can I skip a rank? Administration Fees & Requirements Schedule of Requirements Schedule of Fees Requirements for Products Requirements for Personal Information Change Requirements for Refund Fee Schedule Requirements for Products Requirements for Personal Information Change Requirements for Refund Fee Schedule Self Service Features: Quick Guide My Account Self Service Portal Shipping & Delivery Digital Product Webinars How to retrieve your password Reset Security Question and Words. How to update email, address and other information? How to update your Personal Information? How to reset expired Q Account Pin Code? How to change Virtual Office Password How to send request via Self Service Portal? How to track shipment status? How to activate qLearn? How to retrieve qLearn password? How to register for webinars? How to retrieve your password Reset Security Question and Words. How to update email, address and other information? How to update your Personal Information? How to reset expired Q Account Pin Code? How to change Virtual Office Password How to send request via Self Service Portal? How to track shipment status? How to activate qLearn? How to retrieve qLearn password? How to register for webinars? Refund Refund Why I still didn’t receive my refund in credit card even after 30 working days? Can I request for a partial refund? I have utilized one of the entitlement of QVI product, may I request for a refund? What should I do if I applied for a refund, but the product has been delivered to me? How will I receive my refund? Why I still didn’t receive my refund in credit card even after 30 working days? Can I request for a partial refund? I have utilized one of the entitlement of QVI product, may I request for a refund? What should I do if I applied for a refund, but the product has been delivered to me? How will I receive my refund?
- [Compliance](https://www.qnet.net/compliance/): Helping distributors build a sustainable business
- [QNET Business](https://www.qnet.net/qnet-business/): Our easy-to-use eCommerce platform and fair compensation plan offer a new way to do business. By joining QNET, you can unlock your entrepreneurial spirit and define your success.
- [Opportunity](https://www.qnet.net/opportunity/): Discover everything you need to know about the QNET Business Opportunity, including valuable tips for success and insights on what to avoid.
- [Contact Us](https://www.qnet.net/contact/): Find the answers to frequently asked questions about QNET!
- [V-Convention](https://www.qnet.net/v-convention/): V-CONVENTION
- [QNET Scam Notice](https://www.qnet.net/scam/): In an effort to safeguard our community and uphold the integrity of our brand, QNET is committed to raising awareness about the fraudulent activities perpetrated under the guise of our name.
- [AI Disclaimer](https://www.qnet.net/ai-disclaimer/): At QNET, our mission is to provide you with informative and engaging content that enriches your understanding of our products and services. In our pursuit of innovation and efficiency, we have integrated artificial intelligence (AI) technology into our content creation process.
- [About QNET](https://www.qnet.net/about-qnet/): https://www.youtube.com/watch?v=PZv8YMpWRws
- [QNET Answers](https://www.qnet.net/qnet-answers/): Companies change their names frequently for reasons such as branding, variations in lines of business, and marketing.
- [Sustainability](https://www.qnet.net/sustainability/): Championing Sustainable Solutions for a Greener World
- [QNET City](https://www.qnet.net/qnet-city/): QNET-City Football Language School offers fun, hands-on learning for future champions.
- [Latest News](https://www.qnet.net/latest-news/): Latest News
- [Building my sales team](https://www.qnet.net/business-toolkit/step-4/): Explore a wealth of insights and resources to build a high-performing sales team and propel business growth
- [Making my First Sale](https://www.qnet.net/business-toolkit/step-3/): Unlock effective strategies and resources to master the art of selling and seal the deal with finesse
- [I’ve Just Registered](https://www.qnet.net/business-toolkit/step-2/): Find all the information you need as a new Independent Distributor and kick-start your QNET journey!
- [I’ve Never Heard of QNET](https://www.qnet.net/business-toolkit/step-1/): Unlock essential information about QNET and discover how it can change your life.
- [QNET Dictionary](https://www.qnet.net/qnet-dictionary/): Puzzled by new terms and concepts? This dictionary is your ultimate guide to demystify the language of QNET and empower you to navigate the world of direct selling with confidence.
- [Health](https://www.qnet.net/health/): QNET’s range of health supplements help strengthen your immune system, manage your weight effectively, give you more energy to do the things you love.
- [Wellness](https://www.qnet.net/wellness/): QNET’s Wellness products combine the best of nature and science to boost your well-being. These products are designed to fit into your busy life.
- [Watches & Jewellery](https://www.qnet.net/watches-jewellery/): QNET’s watches and jewellery are all about luxury and style. Our collection blends traditional craftsmanship with timeless design, creating pieces that embody elegance.
- [Education](https://www.qnet.net/education/): QNET's e-learning hub is curated with the aspiring entrepreneur in mind. Each programme is designed to equip you with the skills needed to build a business and become a leader in a fast-paced business environment.
- [Holidays](https://www.qnet.net/holidays/): Ready to embark on a journey filled with unforgettable memories? QNET’s holiday products are designed to deliver exceptional service and extraordinary travel experiences every step of the way.
- [Home & Living](https://www.qnet.net/home-living/): Turn your home into a healthier space with QNET’s reliable appliances that clean your air, provide clean water, and keep your living space healthy and comfortable.
- [Toolkit](https://www.qnet.net/business-toolkit/): Don’t know where to start?
- [Terms of Use](https://www.qnet.net/terms-of-use/): We are a company incorporated under the laws of the Hong Kong Special Administrative Region of the People’s Republic of China (“Hong Kong”) and we provide our services to you through this website based on the Terms of Use (‘Terms’). Please read the Terms carefully. Your use of this website constitutes your acceptance of our Terms.
- [Privacy Policy](https://www.qnet.net/privacy-policy/): QNET does not share, sell, rent or lease its customer information lists to third parties other than as disclosed in this privacy policy. QNET may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (email, name, address, telephone number) will not be transferred to the third party. In addition, QNET may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, process payments, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to QNET, and they are required to maintain the confidentiality of your information. If you no longer wish to receive email offers, newsletters, articles, or updates you may opt-out at any time by using the unsubscribe link located at the bottom of each communication, or simply by emailing us at unsubscribe@qnet.net.
- [Disclaimer](https://www.qnet.net/disclaimer/): Your use of this website constitutes your acceptance to the terms of this Disclaimer.
- [Social Media Policy](https://www.qnet.net/social-media-policy/): Independent Distributors (ID) are permitted to discuss and promote their business on social media platforms such as blogs, Facebook, YouTube, LinkedIn, Instagram, Twitter, TikTok, etc. The following is the Company’s policy and guidelines on such representation. The absence of, or lack of explicit reference to a specific site, does not limit the extent of the application of this policy. Where no policy or guideline exists, Independent Distributors should use their professional judgment and take the most prudent action possible.
- [Code of Conduct and Ethics for Suppliers](https://www.qnet.net/code-of-conduct/): At QNET, we believe in four core values: Leadership, Sustainability, Service and Integrity. While each plays an integral role in our global business operations, the value of Integrity holds a special place in QNET’s culture and serves to anchor our company in an increasingly complex and demanding world. QNET defines Integrity as setting and observing the highest ethical standards and always doing the right thing. In remaining true to this value, we fulfill a duty of care, not only to our Independent Distributors and customers in the communities we serve, but to our colleagues and ourselves.
- [Home Default](https://www.qnet.net/): Stay on top of your business with the QNET mobile app

## QNET Answers
- [Why is QNET so often referred to as QNET scam, a pyramid scheme, and/or a fraudulent business aimed at cheating people?](https://www.qnet.net/qnet_answers/why-is-qnet-so-often-referred-to-as-a-scam-a-pyramid-scheme-and-or-a-fraudulent-business-aimed-at-cheating-people/): To answer this question, it is important to first understand the difference between a legitimate direct selling company and a pyramid scheme.
- [Who is responsible for resolving customer issues when there are problems, QNET or your IDs?](https://www.qnet.net/qnet_answers/who-is-responsible-for-resolving-customer-issues-when-there-are-problems-qnet-or-your-irs/): If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual customer contact centre that deals with customer grievances through phone and e-mail.
- [How do I contact QNET?](https://www.qnet.net/qnet_answers/how-do-i-contact-qnet/): You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.
- [In which countries does QNET operate?](https://www.qnet.net/qnet_answers/in-which-countries-does-qnet-operate/): QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in extending assistance to an expanding community
- [Where is the QNET headquarters located?](https://www.qnet.net/qnet_answers/where-is-the-qnet-headquarters-located/): The QNET headquarters is in Hong Kong.
- [When did QNET start operating its business?](https://www.qnet.net/qnet_answers/when-did-qnet-start-operating-its-business/): QNET business operations started in 1998. Our journey began in Hong Kong when a visionary team of entrepreneurs, including QNET Founders Vijay Eswaran and Joseph Bismark, established QNET
- [What is V-Convention?](https://www.qnet.net/qnet_answers/what-is-v-convention/): V-Convention is The V’s flagship event that gathers QNET direct sellers, business leaders, industry experts, and global entrepreneurs on one stage.
- [What is RYTHM Foundation?](https://www.qnet.net/qnet_answers/what-is-rythm-foundation/): An acronym for ‘Raise Yourself To Help Mankind’, RYTHM is a clarion call at the heart of everything the Social Impact Initiative of QNET does.
- [What is QI Group?](https://www.qnet.net/qnet_answers/what-is-qi-group/): QI Group is a multi-business conglomerate headquartered in Hong Kong. The Group’s business interests include direct selling, travel and leisure, education, lifestyle and retail.
- [Does the company ask the customers to invest between Rs 50,000 to Rs 10 Lakhs?](https://www.qnet.net/qnet_answers/does-the-company-ask-the-customers-to-invest-between-rs-50000-to-rs-10-lakhs/): QNET or Vihaan do not ask for any investments. Vihaan operates QNET’s business in India, which is a direct selling business that promotes a number of products and services
- [Are Bollywood actors involved in doing the business/promoting the QNET business?](https://www.qnet.net/qnet_answers/are-bollywood-actors-involved-in-doing-the-business-promoting-the-qnet-business/): QNET has organised a number of events and conferences for its independent distributors all over the world, where certain Bollywood actors have been present as invited guests
- [Is joining QNET safe?](https://www.qnet.net/qnet_answers/is-joining-qnet-safe/): Thinking about joining QNET? It’s important to consider a few factors to make an informed decision and address the question, ‘Is QNET real or fake?’:
- [Why do people leave QNET?](https://www.qnet.net/qnet_answers/why-do-people-leave-qnet/): Like all business, people move on for all sorts of reasons — life changes, new opportunities, or because it wasn’t what they expected.
- [Why do people lose money in QNET?](https://www.qnet.net/qnet_answers/why-do-people-lose-money-in-qnet/): Just like any other business opportunity, QNET business requires hard work to increase the probability of achieving success.
- [What does QNET do to prevent mis-selling and misrepresentation?](https://www.qnet.net/qnet_answers/what-does-qnet-do-to-prevent-mis-selling-and-misrepresentation/): QNET has a strong code of ethics for IDs to model their behaviour on. We also have a dedicated training program titled QNET Pro that focusses on teaching IDs the basics of the QNET business
- [Why does one find so many consumer complaints filed against QNET and its products on the internet?](https://www.qnet.net/qnet_answers/why-does-one-find-so-many-consumer-complaints-filed-against-qnet-and-its-products-on-the-internet/): Given the vast number of customer orders we receive and ship, seamlessly and successfully, the number of complaints are relatively few.
- [Has QNET faced issues in any country?](https://www.qnet.net/qnet_answers/has-qnet-faced-issues-in-any-country/): The direct selling industry, including QNET, has encountered challenges in various markets. Direct selling is often not well understood in many countries, leading to confusion and a lack of regulation.
- [Is QNET Legal?](https://www.qnet.net/qnet_answers/is-qnet-legal/): Like many legitimate selling companies, QNET operates within the legal framework of individual countries. While the direct selling industry has faced legal challenges
- [Has QNET been banned in any countries?](https://www.qnet.net/qnet_answers/has-qnet-been-banned-in-any-countries/): Due to the nature of the direct selling business model, almost every single company in this industry has faced challenges in new and emerging markets.
- [Disparaging information about QNET must be accurate because it’s in the Wikipedia entry.](https://www.qnet.net/qnet_answers/disparaging-information-about-qnet-must-be-accurate-because-its-in-the-wikipedia-entry/): We strongly dispute the credibility of the Wikipedia entry on QNET.  But we can’t do much about it as Wikipedia’s policy does not allow a company representative
- [Is QNET business a job opportunity?](https://www.qnet.net/qnet_answers/is-qnet-business-a-job-opportunity/): NO. QNET is not a job opportunity. Our Independent Distributors own their own business and are not employed by QNET.
- [Is QNET an investment scheme?](https://www.qnet.net/qnet_answers/is-qnet-an-investment-scheme/): NO. QNET is NOT an investment scheme. In fact, it is not any type of scheme at all. It is a legitimate direct selling business where you only pay money to purchase products.
- [Why is there scepticism around QNET’s Amezcua product range?](https://www.qnet.net/qnet_answers/why-is-there-scepticism-around-qnets-amezcua-product-range/): The skepticism around QNET’s Amezcua product range may stem from a lack of understanding of the science and research behind these products.
- [Do your energy products really work?](https://www.qnet.net/qnet_answers/do-your-energy-products-really-work/): Many QNET customers have reported positive experiences using Amezcua products, such as increased vitality, better hydration, and overall improved well-being.
- [How to use Bio Disc 3?](https://www.qnet.net/qnet_answers/how-to-use-bio-disc-3/): The Amezcua Bio Disc 3 can be used in several ways to enhance your wellbeing:
1. Place the Bio Disc 3 in your refrigerator to increase the shelf life of your fruits, vegetables, and beverages.
- [How much are Amezcua products?](https://www.qnet.net/qnet_answers/how-much-are-amezcua-products/): Amezcua’s products range between $150 to $670.
- [What is Amezcua?](https://www.qnet.net/qnet_answers/what-is-amezcua/): QNET’s innovative, science-backed range of wellness products, brought to you under the Amezcua brand, take inspiration from nature’s intricate design quality
- [Does EDG3 prevent heart disease and stroke?](https://www.qnet.net/qnet_answers/does-edg3-prevent-heart-disease-and-stroke/): No, EDG3 doesn’t cure diseases. EDG3 is a supplement, it is not a drug and is not meant to treat or cure any medical conditions.
- [What is the meaning of Belite?](https://www.qnet.net/qnet_answers/what-is-the-meaning-of-belite/): Belite is inspired by “being light” through becoming fit. This healthy weight management product is meant to help you boost your metabolism
- [How much is Belite 123?](https://www.qnet.net/qnet_answers/how-much-is-belite-123/): Belite 123 is selling at the retail price of $720, consisting of three formulas, for three months worth of consumption.
- [Should I be concerned about the side effects of glutathione from taking EDG3?](https://www.qnet.net/qnet_answers/should-i-be-concerned-about-the-side-effects-of-glutathione-from-taking-edg3/): Unlike market glutathione product, EDG3 is a precursor, which is the nutrients needed by your body, to produce the glutathione.
- [How do you take EDG3?](https://www.qnet.net/qnet_answers/how-do-you-take-edg3/): Mix EDG3 (one sachet for adults; half a sachet for children 6 to 12 years old) in 120ml water, stir well and consume immediately. Consume daily before meals.
- [What is the name of QNET’s school?](https://www.qnet.net/qnet_answers/what-is-the-name-of-qnets-school/): We partner with many institutions across the globe ranging from U.S., U.K, and Europe.
- [What is the qLearn app?](https://www.qnet.net/qnet_answers/what-is-the-qlearn-app/): Living in a world where we are constanly on the go the qLearn app gives you the ease to study anywhere/anytime on any mobile device.
- [What are the best qLearn courses?](https://www.qnet.net/qnet_answers/what-are-the-best-qlearn-courses/): qLearn strives to bring you the best education from across the world ranging from Kids Education, Soft-Skills, Language Learning, and Academic Education.
- [How do I log into the eLearning portal?](https://www.qnet.net/qnet_answers/how-do-i-log-into-the-elearning-portal/): Go to www.myqlearn.net and enter your details from your welcome letter.
- [How do I activate my qLearn courses?](https://www.qnet.net/qnet_answers/how-do-i-activate-my-qlearn-courses/): Go to your Virtual Office and click on the qLearn banner to activate your course.
- [Are Bernhard H. Mayer watches really Swiss-made?](https://www.qnet.net/qnet_answers/are-bernhard-h-mayer-watches-really-swiss-made/): According to Swiss law, a watch is considered Swiss if its movement is Swiss, its movement is cased up in Switzerland, and the manufacturer carries out the final inspection in Switzerland.
- [What kind of after sales service do you provide for your watches?](https://www.qnet.net/qnet_answers/what-kind-of-after-sales-service-do-you-provide-for-your-watches/): For watches we provide a certification of authenticity that includes details of the Swiss movement and guarantees its limited edition.
- [Is Bernhard H. Mayer a luxury brand?](https://www.qnet.net/qnet_answers/is-bernhard-h-mayer-a-luxury-brand/): Yes, Bernhard H. Mayer® is objectively considered a luxury brand since it meets the internationally accepted understanding of what a luxury brand is and what a luxury brand represents.
- [In which country are Bernhard H. Mayer watches made?](https://www.qnet.net/qnet_answers/in-which-country-are-bernhard-h-mayer-watches-made/): All Bernhard H. Mayer® watches are manufactured in accordance with Swiss watchmaking traditions and follow the highest standards of the Federation of the Swiss Watch Industry (FH).
- [How much are the Bernhard H. Mayer watches?](https://www.qnet.net/qnet_answers/how-much-are-the-bernhard-h-mayer-watches/): The price range of Bernhard H. Mayer watches is is between US$700 and US$3,500.
- [Are your watches and jewellery genuine?](https://www.qnet.net/qnet_answers/are-your-watches-and-jewellery-genuine/): Yes, all of Bernhard H. Mayer watches are Swiss made. While Bernhard H. Mayer jewellery is made using only 18-karat gold and real diamonds.
- [Is it true that if a skincare product is made of natural ingredients, it definitely will not cause allergies?](https://www.qnet.net/qnet_answers/is-it-true-that-if-a-skincare-product-is-made-of-natural-ingredients-it-definitely-will-not-cause-allergies/): Different things can cause different allergic reactions. Our skin care products do not contain the most common allergens, but all natural extracts and essential oils
- [What is the price of Physio Radiance?](https://www.qnet.net/qnet_answers/what-is-the-price-of-physio-radiance/): Physio Radiance products are priced from US$50 to US$1200.
- [Is BioSilver safe?](https://www.qnet.net/qnet_answers/is-biosilver-safe/): Yes, BioSilver 22 Gel is safe for external use.
- [Is Physio Radiance safe?](https://www.qnet.net/qnet_answers/is-physio-radiance-safe/): Physio Radiance is safe to use and suitable for normal skin.
- [How do I use Physio Radiance?](https://www.qnet.net/qnet_answers/how-do-i-use-physio-radiance/): The Physio Radiance line of skincare products is designed to be used everyday, at morning and night.
- [What is QVI Club?](https://www.qnet.net/qnet_answers/what-is-qvi-club/): QVI Club is an exciting flexible vacation membership club that offers access to more than 1,000 hotels and resorts in 59 countries worldwide.
- [What is a tripsavr?](https://www.qnet.net/qnet_answers/what-is-a-tripsavr/): Through tripsavr 2.0 you can book hotel rooms, transport and excursions, but also as an Independent Distributor of QNET you can create your own independent network
- [What do I get from QVI Club? Does it include air tickets, airport transfer and meals?](https://www.qnet.net/qnet_answers/what-do-i-get-from-qvi-club-does-it-include-get-air-tickets-airport-transfer-and-meals/): QVI Club provides accommodation for 2 to 4 people, depending on the hotel and location. The offer does not include flights, transfers and meals.
- [What are the QVI products?](https://www.qnet.net/qnet_answers/what-are-the-qvi-products/): QVI offers a range of holiday products designed to help you plan and book vacations for a seamless travel experience:
- [How do I use QVI?](https://www.qnet.net/qnet_answers/how-do-i-use-qvi/): Prepare your travel details, including your ID ID or QVI ID, preferred destination, dates, and the number of travellers. Also, don’t forget that QVI only accepts reservation requests at least 45 days
- [How do I sell QVI?](https://www.qnet.net/qnet_answers/how-do-i-sell-qvi/): Learn how to use the products: It’s important to fully understand the features of each QVI product, including how to book, associated fees, terms and conditions (TNC)
- [Do I make just a one-time payment when I purchase QVI Club Membership and that’s it? Are there any additional payments that I need to make on top of my QVI Club Membership?](https://www.qnet.net/qnet_answers/do-i-make-just-a-one-time-payment-when-i-purchase-qvi-club-membership-and-thats-it-are-there-any-additional-payments-that-i-need-to-make-on-top-of-my-qvi-club-membership/): Service fees or membership fees is a standard practice that is applicable to all holiday clubs in the world. QVI Club provides a membership fee of USD200 for each week of holiday.
- [Can I give my QVI Club Membership to somebody else?](https://www.qnet.net/qnet_answers/can-i-give-my-qvi-club-membership-to-somebody-else/): Yes. The transfer of QVI Club Membership is a simple procedure. Enter the name of the new owner by filling in the ownership transfer form.
- [Why do people like Zayn so much?](https://www.qnet.net/qnet_answers/why-do-people-like-zayn-so-much/): HomePure Zayn is a high performance air purifier with a stylish design and a light weight, so it fits for a single-room apartment perfectly.
- [Can I buy HomePure on Amazon?](https://www.qnet.net/qnet_answers/can-i-buy-homepure-on-amazon/): HomePure products are only available through its authorised distributor — QNET. You may get in touch with QNET Independent Distributors or go to the QNET website
- [What is the cost of HomePure Nova?](https://www.qnet.net/qnet_answers/what-is-the-cost-of-homepure-nova/): HomePure Nova has an approximate retail price of $830.
- [What is HomePure Zayn used for?](https://www.qnet.net/qnet_answers/what-is-homepure-zayn-used-for/): HomePure Zayn is a 6-stage industry leading home air purifier, with a minimalist and compact design, making it a perfect fit for a single-room apartment (36 sq.m).
- [What is the use of HomePure Nova?](https://www.qnet.net/qnet_answers/what-is-the-use-of-homepure-nova/): HomePure Nova provides you and your family clean, safe, mineral-rich drinking water anytime from tap water supply.
- [Why does QNET sell its products through independent distributors? Can I buy them myself?](https://www.qnet.net/qnet_answers/why-does-qnet-sell-its-products-through-independent-representatives-can-i-buy-them-myself/): In this day and age, traditional advertising is getting less effective. People are more likely to purchase following the advice of people they know and trust.
- [The products are overpriced and commissions are churned out of overcharging customers.](https://www.qnet.net/qnet_answers/the-products-are-overpriced-and-commissions-are-churned-out-of-overcharging-customers/): The direct selling business model is all about reaching out to customers and members with premium, exclusive products that are not generally available through retail stores.
- [How much are QNET products and why are they so expensive?](https://www.qnet.net/qnet_answers/how-much-are-qnet-products-and-why-are-they-so-expensive/): QNET products are generally comparable to other products you find in the market . Sometimes QNET products can be more expensive because of the unique idea of the products
- [How are the prices of QNET products compared to those of competitors?](https://www.qnet.net/qnet_answers/how-are-the-prices-of-qnet-products-compared-to-those-of-competitors/): QNET presents exclusive innovative products that are difficult to compare directly with competitive products, as the products are not exactly equal.
- [How are QNET products delivered?](https://www.qnet.net/qnet_answers/how-are-qnet-products-delivered/): Our product deliveries are arranged via agents, stockists, distributors and logistics partners all around the globe, who are involved with the delivery of the products.
- [Why haven’t I known about QNET products earlier, if they are so effective and innovative?](https://www.qnet.net/qnet_answers/why-havent-i-known-about-qnet-products-earlier-if-they-are-so-effective-and-innovative/): QNET products are sold only through the Internet, it cannot be found in traditional shops. The company’s products and services are mainly promoted by Independent Distributors.
- [Are QNET products safe?](https://www.qnet.net/qnet_answers/are-qnet-products-safe/): The company’s products comply with international safety regulations. All products have certificates and necessary licenses.
- [Which brands do you cooperate with? How do you decide on the product portfolio?](https://www.qnet.net/qnet_answers/which-brands-do-you-cooperate-with-how-do-you-decide-on-the-product-portfolio/): Due to our worldwide customer base, our product portfolio is vast in order to cater to our customers’ diverse needs based on cultural and regional preferences.
- [Where can I find all the info about my QNET products?](https://www.qnet.net/qnet_answers/where-can-i-find-all-the-info-about-my-products/): For detailed information about QNET products, you can visit the official QNET website, or explore the Product section of QBuzz for informative articles and updates.
- [What are the products from QNET?](https://www.qnet.net/qnet_answers/what-are-the-products-from-qnet/): At QNET, we pride ourselves in providing the best products in the right business. Through extensive research and collaboration with global experts
- [Can people quit QNET?](https://www.qnet.net/qnet_answers/can-people-quit-qnet/): Yes, we have a resignation policy. An Independent Distributor may voluntarily resign from and/or terminate their participation
- [Does QNET refund money? How to get refund from QNET?](https://www.qnet.net/qnet_answers/does-qnet-refund-money-how-to-get-refund-from-qnet/): At QNET, every product and service is created with the Independent Distributors or distributors in mind. However, our commitment to you goes above and beyond as can be seen in the robust QNET Returns and Refunds Policy.
- [Are independent distributors free to determine the price of the products?](https://www.qnet.net/qnet_answers/are-independent-representatives-free-to-determine-the-price-of-the-products/): Our IDs do not ‘sell’ the products and services in the traditional manner. They just have to refer our products and services to prospective customers and are compensated in commissions when such customers make a purchase
- [Are your sales representatives obliged to pay tax?](https://www.qnet.net/qnet_answers/are-your-sales-representatives-obliged-to-pay-tax/): All our IDs are bound by the laws, rules and regulations of the countries in which they live and work. It is their obligation to pay any taxes or levies, as required by local laws.
- [How many individuals should a new ID recruit (assuming lowest priced package) to recover their initial investment?](https://www.qnet.net/qnet_answers/how-many-individuals-should-a-new-ir-recruit-assuming-lowest-priced-package-to-recover-their-initial-investment/): There is no “recovering” as there is no investment. Individuals buy products they want to use, for the money they pay the company.
- [Do I have to recruit other people to make money?](https://www.qnet.net/qnet_answers/do-i-have-to-recruit-other-people-to-make-money/): NO. You cannot make money in this business just by recruiting people without sales of products and services. Only pyramid schemes focus on recruiting people.
- [Is it true that someone can just invest some money in QNET and they will keep earning “passive income”?](https://www.qnet.net/qnet_answers/is-it-true-that-someone-can-just-invest-some-money-in-qnet-and-they-will-keep-earning-passive-income/): This is not true. QNET is not an investment scheme and just like any other business opportunity, QNET business requires hard work to increase the probability of achieving success.
- [I want to join QNET but I have no money. What should I do?](https://www.qnet.net/qnet_answers/i-want-to-join-qnet-but-i-have-no-money-what-should-i-do/): Join QNET when you feel that you are ready. We don’t recommend potential IDs to go beyond their means to join the business.
- [How quickly can I start making an income with QNET?](https://www.qnet.net/qnet_answers/how-quickly-can-i-start-making-an-income-with-qnet/): Direct selling is a business like any other. It is not a get-rich-quick scheme. To succeed in this business, you need to work hard, be patient and committed, and be goal-oriented.
- [Is it safe to invest in QI Group (QNET)?](https://www.qnet.net/qnet_answers/is-it-safe-to-invest-in-qi-group-qnet/): QNET is NOT an investment scheme or a job opportunity. It is a legitimate direct selling business where you only pay money to purchase products.
- [How do you control the activities of your sales representatives? Are they all independent?](https://www.qnet.net/qnet_answers/how-do-you-control-the-activities-of-your-sales-representatives-are-they-all-independent/): Once again, it’s important to remember that IDs are not employees of the company and cannot be called ‘sales representatives’. They are independent distributors, running their own business.
- [Are vacation packages given to the customers on completion of a milestone?](https://www.qnet.net/qnet_answers/are-vacation-packages-given-to-the-customers-on-completion-of-a-milestone/): No. Vacation packages are simply one of the products avaialble through QNET. Just as a customer would buy a nutrition product from the company, they can buy a vacation product from the company. 
- [What is the relationship between the ID and QNET?](https://www.qnet.net/qnet_answers/what-is-the-relationship-between-the-ir-with-qnet/): Customers learn about QNET products and services from existing Independent Distributors (IDs) of QNET. An ID is a person who registers on QNET’s website under a unique identification number
- [How do I do eKYC?](https://www.qnet.net/qnet_answers/how-do-i-do-ekyc/): Completing the eKYC (electronic Know Your Customer) process with QNET is a straightforward task that only takes a few minutes.
- [How does QNET’s business work?](https://www.qnet.net/qnet_answers/how-does-qnets-business-work/): QNET’s business combines the principles of two major industries – e-commerce and direct sales. Any customer purchasing a product from QNET
- [Why has the company changed its name so many times?](https://www.qnet.net/qnet_answers/why-has-the-company-changed-its-name-so-many-times/): Companies change their names frequently for reasons such as branding, variations in lines of business, and marketing.
- [Who is the owner of QNET?](https://www.qnet.net/qnet_answers/who-is-the-owner-of-qnet/): QNET is a subsidiary of the QI Group of Companies. QNET is the direct selling business of the QI Group which has a number of other business interests.
- [What does QNET sell?](https://www.qnet.net/qnet_answers/what-does-qnet-sell/): QNET is a direct selling company that offers a wide range of products in the area of health, wellness, lifestyle and education through an e-commerce platform.
- [What is Direct Selling?](https://www.qnet.net/qnet_answers/what-is-direct-selling/): Direct selling is a method to market and retail goods directly to the consumers, whether in their homes or in another location away from their retail premises.
- [What is QNET?](https://www.qnet.net/qnet_answers/what-is-qnet/): QNET is a direct selling company that offers a wide range of products in the areas of health, wellness, lifestyle, and education through an e-commerce platform. QNET’s products are designed to help people live healthier and improve their lifestyle and livelihood.

## SMART HUB
- [How to retrieve your password](https://www.qnet.net/smart_hub/how-to-retrieve-your-password/): Note:The password must be at least 6 characters long and may include letters (a-z, A-Z), numbers (0-9), and special characters (_!@#%$^&*(),+?).Repeated or sequential characters (e.g., abc, 321, aaa, 444) are not allowed.
- [Fee Schedule](https://www.qnet.net/smart_hub/fee-schedule/): *Fees are exclusive of VAT where applicable.
- [Requirements for Products](https://www.qnet.net/smart_hub/requirements-for-products/): Type of Request Requirements Change of Product 1. Send from Self Service Portal Form or written request sent from registered email address 2. Confirmation of desired product 3. Admin Fee
- [Requirements for Personal Information Change](https://www.qnet.net/smart_hub/requirements-for-personal-information-change/): Type of Request Requirements Change of Email Address 1. Send from Self Service Portal Form or written request sent from registered email address 2. State Old Email address, New Email Address and Reason for changing the email on record 3. Copy of Valid ID Name Correction (Max 3 letters) 1. Send from Self Service Portal Form or written request sent from registered email address 2. Valid ID Copy Name Correction (More than 3 letters) 1. Send from Self Service Portal Form or written request sent from registered email address 2. Valid ID Copy 3. Hand written letter with signature and date stating reason of change 4. Upline’s hand written ackowledgemment letter with signature and date 5. Upline’s valid ID copy Name Correction (Marriage/Divorce) 1. Send from Self Service Portal Form or written request sent from registered email address 2. Old and New Valid ID Copy 3. Copy of Marriage Certificate/divorce certificate
- [Requirements for Refund](https://www.qnet.net/smart_hub/requirements-for-refund/): Type of RequestRequirementsRefund1. Send from Self Service Portal Form or written request sent from registered email address2. Send within grace period as per Terms & Conditions3. Copy of Color Valid ID4. Admin Fee
- [What part of the registration will include the new step on the ID Declaration Form? Which markets and which platforms?](https://www.qnet.net/smart_hub/what-part-of-the-registration-will-include-the-new-step-on-the-ir-declaration-form-which-markets-and-which-platforms/): The ID Declaration Form will be implemented in two ways:
- [What is the ID Declaration Form?](https://www.qnet.net/smart_hub/what-is-the-ir-declaration-form/): This initiative reminds all QNET IDs to always adhere to the Company’s Policies and Procedures and Code of Conduct. Most importantly, this is our message that we are serious about building a professional, long term business.
- [What is Suspension?](https://www.qnet.net/smart_hub/what-is-suspension/): An ID may be suspended for violating any terms of the Agreement, Policies & Procedures (P&P), the Compensation Plan, and/or any other relevant documents produced by the Company. When a decision is made to suspend an ID, the Company will inform the ID in writing of the decision, the effective date of the suspension, the reason(s) for the suspension, and the steps necessary to remove such suspension (if any).
- [I received a suspension letter from the company. What should I do if I want it to be considered again?](https://www.qnet.net/smart_hub/i-received-a-suspension-letter-from-the-company-what-should-i-do-if-i-want-it-to-be-considered-again/): If you wish to ask the Company to review the decision, you shall make such a request in writing to the Company within fifteen (15) days from the date of the suspension notice. The Company will review and consider the suspension and notify you in writing of its decision within thirty (30) days from the date of the receipt of the Representative’s written request
- [What can lead to a Termination of an ID?](https://www.qnet.net/smart_hub/what-can-lead-to-a-termination-of-an-ir/): Violation of the terms of the Agreement, Policies & Procedures (P&P), Compensation Plan, and/or any other relevant documents produced by the Company.
- [When my tracking center is terminated, will I still have Business volume?](https://www.qnet.net/smart_hub/when-my-tracking-center-is-terminated-will-i-still-have-business-volume/): No, all the Business volume will be nullified once the tracking center is terminated.
- [When an ID’s tracking center is Terminated, how long does it take to register once again?](https://www.qnet.net/smart_hub/is-it-possible-to-reactivate-a-tracking-center-once-it-was-terminated-2/): An Individual can register as an ID again only after 12 months from the termination date.
- [Is it possible to reactivate a tracking center once it was terminated?](https://www.qnet.net/smart_hub/is-it-possible-to-reactivate-a-tracking-center-once-it-was-terminated/): If an ID’s tracking center has been terminated, it is not possible to reactivate it.
- [Can I withdraw money from my Q Account after termination of my tracking center?](https://www.qnet.net/smart_hub/can-i-withdraw-money-from-my-q-account-after-termination-of-my-tracking-center/): Once the tracking centre has been terminated, the Q Account will be no longer be accessible and no balance can be withdrawn.
- [What are the documents required for resignation?](https://www.qnet.net/smart_hub/what-are-the-documents-required-for-resignation/): You may send us a request via the Help Center. Please provide the following documents:– Resignation Letter (with an explanation of the reason) with signature and date.– Attach your valid ID copy less than 5MB
- [Can I resign at any time?](https://www.qnet.net/smart_hub/can-i-resign-at-any-time/): Yes, you can resign at any time.
- [Will the company refund my registration fee upon resignation?](https://www.qnet.net/smart_hub/will-the-company-refund-my-registration-fee-upon-resignation/): No, based on the policy and procedures of the company, the registration fee is non-refundable.
- [After the resignation of my TC, is it possible to register again?](https://www.qnet.net/smart_hub/after-the-resignation-of-my-tc-is-it-possible-to-register-again/): Yes, you can re-register, but after 12 months from the date of the resignation of your account.
- [What is Resignation?](https://www.qnet.net/smart_hub/what-is-resignation/): Voluntary resignation form and/or termination of ID’s Representativeship by tendering a thirty (30)-days written notice of such voluntary resignation or termination to the Company.
- [How long before my account is terminated, if I do not renew my IDship?](https://www.qnet.net/smart_hub/how-long-before-my-account-is-terminated-if-i-do-not-renew-my-irship/): A non-renewed ID account is subject to termination at any time based on the discretion of the Company.
- [Will I lose my Left and Right Business volume, if I do not renew my IDship?](https://www.qnet.net/smart_hub/will-i-lose-my-left-and-right-business-volume-if-i-do-not-renew-my-irship/): No, the existing Business volume will be maintained. However, any new incoming Business volume during the non-renewed period will not be counted.
- [How much is the Annual IDship Fee?](https://www.qnet.net/smart_hub/how-much-is-the-annual-irship-fee/): The annual IDship fee is 30 USD for World Plan IDs.
- [What is the grace period for IDship renewal?](https://www.qnet.net/smart_hub/what-is-the-grace-period-for-irship-renewal/): You are granted 30 days of grace period.
- [How to get the certificate upon course completion?](https://www.qnet.net/smart_hub/how-to-get-the-certificate-upon-course-completion/): Once you have completed all sections and passed your quiz, you may download your certificate from your qLearn account under “My Achievements”.
- [What should I do if I did not receive my qLearn welcome letter?](https://www.qnet.net/smart_hub/what-should-i-do-if-i-did-not-receive-my-qlearn-welcome-letter/): Send an email to info@myqlearn.net to get your welcome letter.
- [Can I transfer the qLearn course to anyone?](https://www.qnet.net/smart_hub/can-i-transfer-the-qlearn-course-to-anyone/): Once you activate the course, you may transfer to another person. Please send an email to info@myqlearn.net with the full name of the new person for the course transfer.
- [What if I forgot my qLearn password?](https://www.qnet.net/smart_hub/what-if-i-forgot-my-qlearn-password/): If for any reason you have forgotten your password, go to the log in page at www.myqlearn.net, click on ‘Forgot password?’, then follow the steps.
- [What if my qLearn account is blocked?](https://www.qnet.net/smart_hub/what-if-my-qlearn-account-is-blocked/): Send an email to info@myqlearn.net to unblock your qLearn account.
- [May I know to which university or institution qLearn education program is linked with?](https://www.qnet.net/smart_hub/may-i-know-to-which-university-or-institution-qlearn-education-program-is-linked-with/): Our qLearn courses are developed in the UK and endorsed by Quest International University.To learn more about our qLearn products, please login to your virtual office, click on Business Tools and you will find all the information and the FAQ under our qLearn education guide.
- [What can I do if my course(s) is about to expire?](https://www.qnet.net/smart_hub/what-can-i-do-if-my-courses-is-about-to-expire/): You can extend your course for 3 months by paying USD20 in ecards.
- [How many language(s) are offered in qLearn courses ?](https://www.qnet.net/smart_hub/how-many-languages-are-offered-in-qlearn-courses/): Depending on the availability, qLearn courses are offered in Arabic, English, French and Russian.
- [How to activate qLearn course?](https://www.qnet.net/smart_hub/how-to-activate-qlearn-course/): You can activate your course by following below steps:– Log in to your virtual office– Click on qLearn banner on the bottom right side– Click on “Activate”
- [Where can I find my qLearn password?](https://www.qnet.net/smart_hub/where-can-i-find-my-qlearn-password/): You may find the qLearn username and password in the welcome letter sent to your registered email address upon purchase.
- [How to Log in vtube?](https://www.qnet.net/smart_hub/how-to-log-in-vtube/): Go to www.vtube.net
- [How do I receive my password for vtube?](https://www.qnet.net/smart_hub/how-do-i-receive-my-password-for-vtube/): Once you activate your vtube account, you will receive an email with your password in your registered email address.
- [What is vtube?](https://www.qnet.net/smart_hub/what-is-vtube/): vtube is an online video community dedicated to network marketing.
- [How to register for webinars?](https://www.qnet.net/smart_hub/how-to-register-for-webinars/): You can access the webinar through QNET Sales Training Calendar:
- [How to activate qLearn?](https://www.qnet.net/smart_hub/how-to-activate-qlearn/): You can activate your course by following below steps:
- [How to retrieve qLearn password?](https://www.qnet.net/smart_hub/how-to-retrieve-qlearn-password/): You may find the qLearn username and password in the welcome letter sent to your registered email address upon purchase
- [How to track shipment status?](https://www.qnet.net/smart_hub/how-to-track-shipment-status/): To track your shipment:
- [Reset Security Question and Words.](https://www.qnet.net/smart_hub/reset-security-question-and-words/): To reset your Security Question and Words:
- [How to update email, address and other information?](https://www.qnet.net/smart_hub/how-to-update-email-address-and-other-information/): To update your email address and other information:
- [How to update your Personal Information?](https://www.qnet.net/smart_hub/how-to-update-your-personal-information/): To Update other personal information:
- [How to reset expired Q Account Pin Code?](https://www.qnet.net/smart_hub/how-to-reset-expired-q-account-pin-code/): To change your expired pin code:
- [How to change Virtual Office Password](https://www.qnet.net/smart_hub/how-to-change-virtual-office-password/): To change your password:
- [Forget Password](https://www.qnet.net/smart_hub/forget-password/)
- [How to send request via Self Service Portal?](https://www.qnet.net/smart_hub/how-to-send-request-via-self-service-portal/): To send a request via self service portal:
- [Where can I find the webinar calendar?](https://www.qnet.net/smart_hub/where-can-i-find-the-webinar-calendar/): To find the webinar calendar:– Login to your Virtual Office– Click on “Webinar” banner / tab– You will find the webinar calendar for the current month
- [How can I get the recording of the webinar?](https://www.qnet.net/smart_hub/how-can-i-get-the-recording-of-the-webinar/): You may send an email to webinar@qnet.net and mention the topic, trainer’s name, date and time of the training.
- [How can I join online webinars?](https://www.qnet.net/smart_hub/how-can-i-join-online-webinars/): To join an online webinar:– Login to your Virtual Office– Click on “Webinar” tab– Select the webinar you wish to attend and register– A link will be sent to your registered email address to join the webinar
- [What does Qualified TC mean?](https://www.qnet.net/smart_hub/what-does-qualified-tc-mean/): Qualified TC means ID who has at least 500 BV in his/ her Primary Tracking Centre (TC001) from Retail Sales or product purchases for personal consumption.
- [What is Self-Activation?](https://www.qnet.net/smart_hub/what-is-self-activation/): “Self-Activation” is a method of activating Representativeship with BV that the ID achieved from his/her retail sale or purchase of QNET products for personal consumption.
- [How can I activate my tracking centre?](https://www.qnet.net/smart_hub/how-can-i-activate-my-tracking-centre/): Qualified ID can activate his/her Representativeship in 3 ways:1. Retail Sale – ID achieves BV from his/her retail sale and allocate at least 500 BV on each side of any of the ID’s TCs;2. Combination of Retail Sale, and Personal Purchase/s or Qualified Direct Referral – Allocate a minimum of 500 BV each on each side of any of the ID’s TC through combination of BV from Retail Sales and ID’s purchases of QNET products for personal consumption or qualified direct referral.3. Direct Referral – Place at least one Qualified Direct Referral per side on any of the ID’s TCs.
- [For Activation, can I purchase 1000BV and place under each side of my tracking centre?](https://www.qnet.net/smart_hub/for-activation-can-i-purchase-1000bv-and-place-under-each-side-of-my-tracking-centre/): Yes, ID can Activate his/ her tracking centre by allocating the required minimum BV (500BV) from his/ her personal purchases.
- [For Activation, can I combine Personal Sponsorship and Business Volume (BV) from Retail Purchase?](https://www.qnet.net/smart_hub/for-activation-can-i-combine-personal-sponsorship-and-business-volume-bv-from-retail-purchase/): Yes, this is one of the three ways of Activation – Combination of Retail Sale, and Personal Purchase/s or Qualified Direct Referral.
- [Can I carry forward any excess of Repeat Sales Points (RSP) achieved by either personal purchase or retail sales of QNET products in Rank Advancement?](https://www.qnet.net/smart_hub/can-i-carry-forward-any-excess-of-repeat-sales-points-rsp-achieved-by-either-personal-purchase-or-retail-sales-of-qnet-products-in-rank-advancement/): Yes, achieved by either personal purchase or retail sales of QNET products are Personal RSP, and can be carried forward up to one (1) year from transaction date. 50 Personal RSP is an optional requirement for rank advancement and maintenance for Bronze Star and Silver Star.
- [How to monitor my Rank Advancement in the Virtual Office?](https://www.qnet.net/smart_hub/how-to-monitor-my-rank-advancement-in-the-virtual-office/): Login to your virtual office, go to My Activity and Performance / Performance Reports then Select Rank Dashboard.
- [Can I carry forward any excess Business Volume (BV) from my new Direct Referrals for Rank Advancement?](https://www.qnet.net/smart_hub/can-i-carry-forward-any-excess-business-volume-bv-from-my-new-direct-referrals-for-rank-advancement/): Yes, Direct BV can be accumulated from Directly Referred Retail Customers and Direct Referrals (new and existing). Direct BV can be carried forward up to one (1) year from transaction date.
- [What is Rank Advancement?](https://www.qnet.net/smart_hub/what-is-rank-advancement/): “Rank Advancement” means an ID will be promoted to a new rank when he/she meets all of the requirements for the new rank as set out in P&P, Schedule 3 of Appendix 1 within a fixed Month period.
- [Can I skip a rank?](https://www.qnet.net/smart_hub/can-i-skip-a-rank/): No, ID is not allowed to skip rank. You need to fulfill each rank requirement before you move to the next rank
- [Do I have to achieve and maintain my Rank Advancement requirements every month to keep being paid as per my current Pay Rank?](https://www.qnet.net/smart_hub/do-i-have-to-achieve-and-maintain-my-rank-advancement-requirements-every-month-to-keep-being-paid-as-per-my-current-pay-rank/): Yes, an ID who fails to achieve the Monthly Rank Maintenance for Gold Star and above, will be demoted to a lower Pay Rank based on his/her achievement but not to a Rank below Silver Star rank.
- [What is the lowest Rank in the Compensation Plan?](https://www.qnet.net/smart_hub/what-is-the-lowest-rank-in-the-compensation-plan/): The lowest Rank in the Compensation Plan is Bronze Star Rank.
- [What is Pay Rank Maintenance?](https://www.qnet.net/smart_hub/what-is-pay-rank-maintenance/): “Pay Rank Maintenance” means the number of months that an ID is required to achieve the monthly rank requirements to get promoted to Platinum Star rank and above.
- [Why I still didn’t receive my refund in credit card even after 30 working days?](https://www.qnet.net/smart_hub/why-i-still-didnt-receive-my-refund-in-credit-card-even-after-30-working-days/): For us to assist you further, you are required to provide us the latest 2 months credit card holder’s full bank/ billing statement.
- [Can I request for a partial refund?](https://www.qnet.net/smart_hub/can-i-request-for-a-partial-refund/): No, we do not process any partial refund request.
- [I have utilized one of the entitlement of QVI product, may I request for a refund?](https://www.qnet.net/smart_hub/i-have-utilized-one-of-the-entitlement-of-qvi-product-may-i-request-for-a-refund/): Once the QVI product has been utilized or activated, refund is no longer allowed.
- [What should I do if I applied for a refund, but the product has been delivered to me?](https://www.qnet.net/smart_hub/what-should-i-do-if-i-applied-for-a-refund-but-the-product-has-been-delivered-to-me/): If your refund request is within the grace period, you are then required to return the product to our QNET Office and provide the following information:– State your ID ID and full name on the parcel– Provide Air Way Bill number– Product must be sealed, unused and in good conditionPlease note that request is subject to management approval
- [How will I receive my refund?](https://www.qnet.net/smart_hub/how-will-i-receive-my-refund/): The refundable amount will be credited to the payment channel you used during your purchase.
- [Can I transfer my refund amount to my bank account?](https://www.qnet.net/smart_hub/can-i-transfer-my-refund-amount-to-my-bank-account/): No. The refundable amount will be credited to the payment channel you used during your purchase.
- [How to send refund request?](https://www.qnet.net/smart_hub/how-to-send-refund-request/): To file a refund request:– Login to your Virtual Office, click on Help Centre– Then click on ” Contact us”, fill up your information– Choose the category “Refund Request”– Mention your ID Number (IDN), Order Number, reason for refund request and attach Valid ID copy**The request needs to be sent from the registered email address within the grace period.
- [How can I track my shipment?](https://www.qnet.net/smart_hub/how-can-i-track-my-shipment/): To track your shipment:– Log in to your Virtual Office– Click on “My Transaction” / “Tools”– Then click on “Product Shipment”– Choose the “Year” and click on “AWB number”– You will be redirected to the tracking website
- [How to update my shipping address within the country?](https://www.qnet.net/smart_hub/how-to-update-my-shipping-address-within-the-country-2/): To update your shipping address:– Click on “My Profile ”– Choose “Update email and address”– Insert your Q Account pin code and Security Question and Word– Enter your new shipping address then click on “Update”
- [Where can I find my Purchase Receipt?](https://www.qnet.net/smart_hub/where-can-i-find-my-purchase-receipt/): To find your Purchase Receipt:– Log in to your Virtual Office– Click on “My Transaction” / “Drop down menu in VO2.1”– Then choose “Order and Payment History”– Select ALL for both “Week” and “Years” then click on “Go”
- [What are the required documents for the Self / Third-party product collection?](https://www.qnet.net/smart_hub/what-are-the-required-documents-for-the-self-third-party-product-collection/): Below is the required documents for product pick up:For the Self pick-up please provide a valid ID copy
- [Can we exchange a virtual product with physical product?](https://www.qnet.net/smart_hub/can-we-exchange-a-virtual-product-with-physical-product/): No, a virtual product can not be exchanged with a physical product.
- [What is the payment method I can use to pay the reshipment fee?](https://www.qnet.net/smart_hub/what-is-the-payment-method-i-can-use-to-pay-the-reshipment-fee/): You would need to provide e-cards to us when you submit the request to reship the product.
- [Do I need to pay to reship my product?](https://www.qnet.net/smart_hub/do-i-need-to-pay-to-reship-my-product/): Yes. There will be a reshipment fee imposed.
- [How to reship my returned product?](https://www.qnet.net/smart_hub/how-to-reship-my-returned-product/): You need to send a request via Help Center requesting to reship your product and you are required to provide the below information:1. Updated shipping address and mobile number2. Valid ID photocopy.
- [Why was my product returned?](https://www.qnet.net/smart_hub/why-was-my-product-returned/): When an ID is unreachable during the delivery time, the product will be returned to the company.
- [Is there a way to ship my product without paying the possible duty and tax imposed by local Customs?](https://www.qnet.net/smart_hub/is-there-a-way-to-ship-my-product-without-paying-the-possible-duty-and-tax-imposed-by-local-customs/): No, because any possible customs duties, tariffs, import tax, VAT, etc are determined by the government and the local Customs of the destination country. However, you may provide us an alternative shipping address if you wish to ship the products to another country. If there are any additional shipping and handling fee required to send your product/s to a new country, we will advise you accordingly.
- [How much will I pay for duties and taxes to the local Customs?](https://www.qnet.net/smart_hub/how-much-will-i-pay-for-duties-and-taxes-to-the-local-customs/): The fee may vary depending on your order value. Please refer to your local Customs for more information because any possible customs duties, tariffs, import tax, VAT, etc are determined by the government and the local Customs of the destination country.
- [Why do I need to be aware of the possible duty and tax in the country of destination before my product is shipped?](https://www.qnet.net/smart_hub/why-do-i-need-to-be-aware-of-the-possible-duty-and-tax-in-the-country-of-destination-before-my-product-is-shipped/): You might be required to pay any possible customs duties, tariffs, import tax, VAT, etc to your local Customs upon the arrival of your product/s. Since duties/taxes are determined by your local Customs and to avoid the return of your product/s to QNET, it is important that you are aware of it before we ship your product/s.
- [Why do I need to pay duty and tax to the local Customs when I already paid for the shipping and handling fee?](https://www.qnet.net/smart_hub/how-to-send-a-request-to-change-email-address-2/): The shipping and handling fee is paid to our courier partners to ship your product/s. When shipping goods across international borders, shipments are subject to duties and taxes as determined by the local Customs in the Country of destination. You shall be solely responsible for any possible customs duties, tariffs, import taxes, VAT, etc. For further information, please refer to the Terms & Conditions under Section 2.3.
- [How to send a request to change email address?](https://www.qnet.net/smart_hub/how-to-send-a-request-to-change-email-address/): You may send us a request via Help Centre by doing the following steps:
- [How do I update my email address?](https://www.qnet.net/smart_hub/how-do-i-update-my-email-address/): To update your email address:
- [How do I update my name after marriage or divorce?](https://www.qnet.net/smart_hub/how-do-i-update-my-name-after-marriage-or-divorce/): To update your name after marriage:– Login to your Virtual Office, click on Help Centre– Then click on ” Contact us”, fill up your information– Provide a clear copy of your old and new valid ID/s– Attach a copy of your Marriage Certificate/divorce certificate– Enter the code shown– Lastly, click on “Submit”
- [How do I correct my name?](https://www.qnet.net/smart_hub/how-do-i-correct-my-name/): To correct your name:– Login to your Virtual Office, click on Help Centre– Then click on ” Contact Us”, fill up your information– State your existing name, the correct name and reason of change– Attach a copy of your valid ID with file size less than 5MB– Enter the code shown– Lastly click on “Submit”
- [How to retrieve my pin code?](https://www.qnet.net/smart_hub/how-to-retrieve-my-pin-code/): You may send us a request via Virtual Office, please follow the below steps: – Go to Contact Us click on Smart Hub– Click on “Contact us”, fill up your information– State your concern– Attach your valid ID less than 5MB– Please enter the Captcha code– Lastly, click on “Submit”
- [How can I change my expired pin code?](https://www.qnet.net/smart_hub/how-can-i-change-my-expired-pin-code/): To change your expired pin code:– Login to your Virtual Office– Click on “Tools” / “My Q Account”– Choose “Manage pin code”– Insert your Security question and Word– Enter your old pin code, new pin code, re-enter new pin code– Then choose the renewal period and click on “Update”
- [How to reset my Security Question and Words?](https://www.qnet.net/smart_hub/how-to-reset-my-security-question-and-words/): To reset your Security Question and Words:– Login to your Virtual Office– Click “Tools” / “My Q Account”– Click “Reset Security Question”.– Enter the Q Account pin code and click on validate.– An email will be sent to you with the verification code.– Check your email and use the verification code number (*Verification code is only active for 10 minutes).– Enter the reset code that is sent to your registered email address and click “Continue”– Create your New Security Question and Words and click “Update”.
- [How to unblock my Q Account?](https://www.qnet.net/smart_hub/how-to-unblock-my-q-account/): You need to send a request via Contact Us  and attach a copy of your valid ID with file size less than 5MB
- [Why is my Q Account blocked?](https://www.qnet.net/smart_hub/why-is-my-q-account-blocked/): If you enter the wrong Q account pin code 3 times, your Q Account will be blocked.
- [How can I send a request to retrieve my password?](https://www.qnet.net/smart_hub/how-can-i-send-a-request-to-retrieve-my-password/): If you forget your email address, follow the below steps:1. Go to QNET Website click on Help Centre.2. Click on ” Contact Us”, fill up your information– State your concern (e.g. Forget Password) and your old and new email address.– Attach a copy of your valid ID with file size less than 5MB– Enter the Captcha code and click “Submit”
- [How to retrieve my Virtual office password?](https://www.qnet.net/smart_hub/how-to-retrieve-my-virtual-office-password/): To retrive your password:– Go to Virtual office login page– Click on “Forgot Password” enter your ID ID– Check your registered email address– Click on the link to reset your password and follow the steps
- [How can I change my virtual office password?](https://www.qnet.net/smart_hub/how-can-i-change-my-virtual-office-password/): To reset your password: For Countries with No Security Question and words.– Login to your Virtual Office– Click on “My Proflle”– Click on “Change Password”– Enter old password, new password, retype new password– Click Update
- [How to check my personal Information?](https://www.qnet.net/smart_hub/how-to-check-my-personal-information/): Go to “MY PROFILE” and click on “Personal Info”
- [How to update my valid ID number?](https://www.qnet.net/smart_hub/how-to-update-my-valid-id-number/): To update your valid ID number:– Login to your Virtual Office– Click “My Profile”– Choose “Update email and address”– Insert your Q Account pin code and Security Question and Word– Enter your valid ID type and valid ID number then click on “Update”
- [How to update my shipping address within the country?](https://www.qnet.net/smart_hub/how-to-update-my-shipping-address-within-the-country/): To update your shipping address:– Click on “My Profile ”– Choose “Update email and address”– Insert your Q Account pin code and Security Question and Word– Enter your new shipping address then click on “Update”
- [Do I need to activate Know Your Customer (KYC) in order to use the self-service function to update the correspondence address?](https://www.qnet.net/smart_hub/do-i-need-to-activate-know-your-customer-kyc-in-order-to-use-the-self-service-function-to-update-the-correspondence-address/): No, you are not required to activate Know Your Customer (KYC) to update the information in the self-service function.
- [How to update my correspondence address within the country?](https://www.qnet.net/smart_hub/how-to-update-my-correspondence-address-within-the-country/): To update your correspondence address:– Login to your Virtual Office– Click on “My Profile “– Choose “Update email and address”– Insert your Q Account pin code and Security question and Word– Enter your new address then click on “Update”

## ALL PRODUCTS
- [GX-1](https://www.qnet.net/all-products/amezcua-gx-1/): The Amezcua GX-1 Bio-Reset System is created for modern living, delivering indoor grounding to help you reset, relax and restore effortlessly.
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- [Serendipity Collection](https://www.qnet.net/all-products/serendipity-collection/): Inspired by the four-leaf clover, a symbol of good luck, the Serendipity Collection by Bernhard H. Mayer celebrates life’s special moments.
- [Pearl Icons Collection](https://www.qnet.net/all-products/pearl-icons-collection/): With its perfect shape, bright mirror-like lustre and pure white colour, the pearl is a timelessly elegant gemstone symbolising class and femininity. The Akoya pearl, a saltwater cultured pearl from the Akoya oyster (Pinctada fucata martensii), is considered a classic choice for necklaces and other jewellery.
- [Amezcua E-Guard X](https://www.qnet.net/all-products/amezcua-e-guard/): Amezcua E-Guard X is an innovative solution designed to protect you and your family from harmful electromagnetic field (EMF) radiation emitted by everyday devices like smartphones and laptops.
- [OMNI Collection](https://www.qnet.net/all-products/omni-collection/): The award-winning OMNI Collection by Bernhard H. Mayer is where high-fashion design blends seamlessly with sustainable innovation.
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- [Amezcua Bio Light 3](https://www.qnet.net/all-products/amezcua-bio-light/): The Amezcua Bio Light 3 represents a breakthrough in biophoton light therapy. Now, you can get the benefits of light therapy in a safe environment, no matter where you are. This advanced product is designed for the Bio Disc 3 and helps regulate bodily functions, restoring a sense of ease and well-being.
- [Physio Radiance Expert](https://www.qnet.net/all-products/physio-radiance-expert/): Physio Radiance Expert Instant Youth for Eyes and Physio Radiance Expert Instant Youth for Face are two powerful serums that revitalise your skin by targeting wrinkles, fine lines, and sagging.
- [ProSpark](https://www.qnet.net/all-products/prospark/): ProSpark Enhanced combines two powerful ingredients, Astaxanthin and ProImmune® Immune Formulation 200®, to help you fight tooth decay, reduce oral inflammation, and prevent cavities.
- [BioSilver 22 Gel](https://www.qnet.net/all-products/biosilver/): It’s perfect for sanitising hands, high-touch surfaces, and even soothing breakouts—without drying your skin. Keep your home and yourself germ-free, naturally. Compact and easy to carry, it’s a must-have for everyday cleanliness.
- [Physio Radiance Visage+](https://www.qnet.net/all-products/physio-radiance-visage/): Physio Radiance Visage+ is a breakthrough facial treatment device that combines four skincare technology innovations into one sleek, small, easy-to-carry, at-home product to help your skin glow with health.
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- [Belite 123](https://www.qnet.net/all-products/belite/): Belite 123 is a weight management formula that helps boost metabolism, curb appetite, and detoxify the body.
- [EDG3 Plus](https://www.qnet.net/all-products/edg3-plus/): EDG3 Plus is a cutting-edge, multi-functional beverage that protects, nourishes and strengthens your body from within.
- [Physio Radiance Skincare](https://www.qnet.net/all-products/physio-radiance-skincare/): Physio Radiance is a pioneering healthy-ageing skincare range developed in Switzerland that combines a cutting-edge formula with advanced skincare technology.
- [The Timeless Tanzanite Collection](https://www.qnet.net/all-products/timeless-tanzanite/): The Timeless Tanzanite Collection by Bernhard H. Mayer is our tribute to the exceptionally rare and uniquely beautiful African treasure, the vibrant Tanzanite, so rare that it is only found nestled deep in the foothills of Mount Kilimanjaro.
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- [The Classics Collection](https://www.qnet.net/all-products/the-classics/): When modern beauty features a classical touch, that’s what Bernhard H. Mayer‘s The Classics Collection is all about. This jewellery collection combines clean lines and gemstones, providing a versatility that will have you moving in style from work to a brunch date with the girls to an evening out effortlessly.
- [Embracelets Collection](https://www.qnet.net/all-products/embracelets/): Embrace life’s moments and capture each milestone with story-telling bracelets that illustrate the ever-unfolding story of your life.
- [Insignia Collection](https://www.qnet.net/all-products/insignia-collection/): The Insignia Collection draws on Bernhard H. Mayer’s distinctive crest, which has long been synonymous with quality and craftsmanship; it is instantly recognisable as an archetype of high fashion.
- [Drift Racer Watch](https://www.qnet.net/all-products/drift-racer-watch/): Inspired by the thrill of the racetrack, the Drift Racer watch by Bernhard H. Mayer stands out with its black dial and bold red and white accents. It’s a powerful piece that combines style and speed.
- [Wave Breaker Watch](https://www.qnet.net/all-products/wave-breaker-watch/): Bernhard H. Mayer‘s Wave Breaker watch combines a strong sporting style with sophistication, ensuring you never have to choose between athletic functionality and elegance, whether you’re in a business suit or a wetsuit.
- [Empire Collection](https://www.qnet.net/all-products/empire-collection/): The Empire Collection brings together precision craftsmanship and self-winding Swiss movement, showcasing Bernhard H. Mayer’s legacy of quality and innovation.
- [Le Classique Collection](https://www.qnet.net/all-products/le-classique-collection/): Featuring smooth, minimalist designs and technical perfection, Le Classique Collection by Bernhard H. Mayer is a statement of maturity and personal achievement, things that will never go out of style.
- [Mecanique Collection](https://www.qnet.net/all-products/mecanique-collection/): The Mecanique Collection by Bernhard H. Mayer is all about making a strong impression. These mechanical watches combine sleek design with top-notch craftsmanship, featuring see-through case backs that showcase the hand-wound mechanical movement.
- [Lurve Collection](https://www.qnet.net/all-products/lurve-collection/): Celebrate the power of love with the bold colors and sleek designs of the Lurve Collection by Bernhard H. Mayer. With elegant curves and rose gold accents, these pieces highlight your strength and style.
- [Amezcua Bio Disc 3](https://www.qnet.net/all-products/amezcua-bio-disc/): The Amezcua Bio Disc 3 is designed to enhance your water with the natural power of subtle vibrations. It works by using quantum energy and natural wave patterns to restructure the water, making it more harmonious for your body.
- [Amezcua Chi Pendant 4](https://www.qnet.net/all-products/amezcua-chi-pendant/): The Amezcua Chi Pendant 4 is more than just a stylish accessory; it’s a way to balance your life energy. Crafted with the intricate Flower of Life pattern, this unisex design incorporates Amezcua’s advanced technology.
- [HomePure Viva](https://www.qnet.net/all-products/homepure-viva/): HomePure Viva is all about making your water work better for you at home. With advanced ionising technology, this water ioniser transforms your water into 11 different types, each designed for a specific purpose.
- [HomePure Zayn](https://www.qnet.net/all-products/homepure-zayn/): HomePure Zayn Air Purifier is your go-to solution for cleaner, safer air at home. It’s designed to help clear the air of viruses and airborne particles.
- [HomePure Nova](https://www.qnet.net/all-products/homepure-nova/): HomePure Nova gives you clean, safe, and great-tasting pi-water. It’s designed to remove impurities from tap water while adding essential minerals, so you get drinking water that hydrates better and supports your health.
- [Alto Ceramic Collection](https://www.qnet.net/all-products/alto-ceramic-collection/): Crafted from highly polished, scratch-resistant ceramic, the Alto Ceramic Watch Collection by Bernhard H. Mayer hits all the right notes for those who value both style and function.

## 
- [test2](https://www.qnet.net/?p=48785): test2
- [test1](https://www.qnet.net/?p=48782): test1
- [Why Do People Join QNET?](https://www.qnet.net/?p=33939): Discover the reasons behind the journey of thousands of QNET Independent Distributors.
- [Water Day](https://www.qnet.net/?p=33935): Water Day

## Products
- [Education](https://www.qnet.net/products/education/)
- [Health](https://www.qnet.net/products/health/)
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- [Home & Living](https://www.qnet.net/products/home-living/)
- [Personal Care](https://www.qnet.net/products/personal-care/)
- [Watches & Jewellery](https://www.qnet.net/products/watches-jewellery/)
- [Wellness](https://www.qnet.net/products/wellness/)

## FAQs
- [About QNET](https://www.qnet.net/faqs/about-qnet/)
- [Affiliations](https://www.qnet.net/faqs/affiliations/)
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- [Wellness](https://www.qnet.net/faqs/wellness/)

## SMARTHUB
- [ADMINISTRATION FEE & REQUIREMENTS](https://www.qnet.net/smarthub/administration-fee-requirements/)
- [Change Correspondence Address](https://www.qnet.net/smarthub/change-correspondence-address/)
- [Change Email Address](https://www.qnet.net/smarthub/change-email-address/)
- [Change Shipping Address](https://www.qnet.net/smarthub/change-shipping-address/)
- [Change Shipping Address](https://www.qnet.net/smarthub/change-shipping-address-shipping-delivery/)
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- [How to join Webinar](https://www.qnet.net/smarthub/how-to-join-webinar/)
- [ID Declaration Form](https://www.qnet.net/smarthub/ir-declaration-form/)
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- [Name Correction](https://www.qnet.net/smarthub/name-correction/)
- [Other Personal Information Update](https://www.qnet.net/smarthub/other-personal-information-update/)
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- [qLearn](https://www.qnet.net/smarthub/qlearn/)
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- [RANK MAINTENANCE & RANK ADVANCEMENT](https://www.qnet.net/smarthub/rank-maintenance-rank-advancement/)
- [REFUND](https://www.qnet.net/smarthub/refund/)
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- [Security Question & Words](https://www.qnet.net/smarthub/security-question-words/)
- [SELF SERVICE FEATURES: QUICK GUIDE](https://www.qnet.net/smarthub/self-service-features-quick-guide/)
- [Self Service Portal](https://www.qnet.net/smarthub/self-service-portal/)
- [Shipment Duty & Taxes](https://www.qnet.net/smarthub/shipment-duty-taxes/)
- [Shipping & Delivery](https://www.qnet.net/smarthub/shipping-delivery-self-service-features-quick-guide/)
- [SHIPPING & DELIVERY](https://www.qnet.net/smarthub/shipping-delivery/)
- [Suspension of IDship](https://www.qnet.net/smarthub/suspension-of-irship/)
- [Termination of IDship](https://www.qnet.net/smarthub/termination-of-irship/)
- [Track my order](https://www.qnet.net/smarthub/track-my-order/)
- [Tracking Centre Activation](https://www.qnet.net/smarthub/tracking-centre-activation/)
- [Tracking Centre Qualification   ](https://www.qnet.net/smarthub/tracking-centre-qualification/)
- [Virtual Office Password](https://www.qnet.net/smarthub/virtual-office-password/)
- [VTube](https://www.qnet.net/smarthub/vtube/)
- [WEBINAR](https://www.qnet.net/smarthub/webinar/)
- [Webinar Calendar   ](https://www.qnet.net/smarthub/webinar-calendar/)
- [Webinars](https://www.qnet.net/smarthub/webinars/)