QNET ANSWERS

How do I do eKYC?

Completing the eKYC (electronic Know Your Customer) is a process with QNET that is a straightforward process that requires you to submit your identification documents online for verification. Once approved, you will be able to start using QNET’s services and products without any further delays.

To start, make sure you have a valid ID, such as a national ID, passport, or driver’s licence, registered in the same name as during your registration with QNET. For the next step, from the Virtual Office (VO) on the website or the QNET Mobile App, access the eKYC menu. Select the eKYC option and follow the steps:

1) Take a clear selfie and a photo of your valid ID.

2) Submit these documents to quickly get verified by our system, as it checks the authenticity and cross-checks the information against your QNET registration.

Upon completion, a clear “KYC VERIFIED” badge should show up on your account when logging in to the virtual office or mobile app. For more information on the KYC process, you may refer to this article.

Why is QNET so often referred to as QNET scam, a pyramid scheme, and/or a fraudulent business aimed at cheating people?

To answer this question, it is important to first understand the difference between a legitimate direct selling company and a…

Who is responsible for resolving customer issues when there are problems, QNET or your IDs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…