| Type of Request | Requirements |
| Refund | 1. Send from Self Service Portal Form or written request sent from registered email address |
| 2. Send within grace period as per Terms & Conditions | |
| 3. Copy of Color Valid ID | |
| 4. Admin Fee |
| Type of Request | Requirements |
| Refund | 1. Send from Self Service Portal Form or written request sent from registered email address |
| 2. Send within grace period as per Terms & Conditions | |
| 3. Copy of Color Valid ID | |
| 4. Admin Fee |