When an IR is unreachable during the delivery time, the product will be returned to the company.
You need to send a request via Help Center requesting to reship your product and you are required to provide the below information:
1. Updated shipping address and mobile number
2. Valid ID photocopy.
Yes. There will be a reshipment fee imposed.
You would need to provide e-cards to us when you submit the request to reship the product.