You can reach out to our award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs. The GSC team consists of highly trained specialists who speak your language and work in your time zone.
GSCās operating hours are Monday through Friday, 12:00 pm to 06:00 am (UTC+08:00, Hong Kong Standard Time), and Saturdays from 12:00 pm to 6:00 pm.
Here are the QNET GSC details that you can refer to to reach out to us:
Global (All Languages)
- [email protected]
- +6015 4600 0328
Note that you may also submit your repair requests via the GSC’s online contact form on the GSC Smart Hub.
International Toll-Free Numbers
- Hong Kong: 800 906 622
- India: 000 800 050 1417
- India Hotline*: +91 8880632532
- Indonesia: 0080349248340566
- Malaysia: 1 800 819 772
- Philippines: 1 800 1 312 0051
- Singapore: 800 852 8383
- Thailand: 1 800 019 587
- USA: 888 735 0751
- UAE: 800 0120 073
*All calls are free of charge when made from within the stated country, with the exception of the India Hotline, which is charged at local call rates (international call rates apply for calls made from outside the India Hotline).