QNET ANSWERS

How do you control the activities of your sales representatives? Are they all independent?

It is important to remember that IDs are NOT employees of this company and cannot be called ‘sales representative’. To be exact, they are independent distributors. Here, we hold a very high standard when it comes to the professionalism and integrity of our independent distributors. Our goal is to ensure that they represent our company in the best possible light, so we always ensure compliance with local laws and regulations.

However, when a customer decides to become an ID, that customer must sign and agree to a comprehensive document about policies and procedures about ethical business conduct. Regardless, for methods to promote QNET’s products, we provide a wide variety of marketing collateral, such as magazines, newsletters, brochures, product profiles, and videos.

We also conduct regular training programs across different countries to educate IDs on QNET’s commission plan, business model, products, and most importantly, the importance of ethical and professional marketing.

Then there are also the ethical and professional guidelines, which all IDs have to adhere to with no exceptions. These guidelines ensure that all Independent Distributors (IDs) are conducting business in a transparent and ethical manner, in line with our company’s values. Violations of these guidelines can result in disciplinary actions, including termination of partnership with QNET.

We have a well-established Network Compliance Department (NCD) designed to monitor and enforce these guidelines, ensuring that all IDs are held accountable for their actions. The NCD thoroughly investigates all complaints or claims against our IDs, so you can rest assured that the appropriate actions are always taken against unfavorable behavior.

Why is QNET so often referred to as QNET scam, a pyramid scheme, and/or a fraudulent business aimed at cheating people?

To answer this question, it is important to first understand the difference between a legitimate direct selling company and a…

Who is responsible for resolving customer issues when there are problems, QNET or your IDs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…