QNET ANSWERS

Why has the company changed its name so many times?

We have changed the branding to better represent the company’s constantly evolving business goals.

Back in the founding years of QNET in 1998, our only product was commemorative gold coins, hence the name GoldQuest. However, as we expanded our catalogue of products and grew our e-commerce platform, we decided that the old name was no longer suitable.
This resulted in the eventual switch in branding to QuestNet and then QNET.

Regardless of changes to our branding, we want to reassure you that we are always committed to giving you the best experience.

Why is QNET so often referred to as QNET scam, a pyramid scheme, and/or a fraudulent business aimed at cheating people?

To answer this question, it is important to first understand the difference between a legitimate direct selling company and a…

Who is responsible for resolving customer issues when there are problems, QNET or your IDs?

If any customer has a product or service-related grievance, QNET will take full responsibility for it. We have a multilingual…

How do I contact QNET?

You can reach out to our Award-winning Global Support Centre (GSC) which operates in 12 languages from 14 global hubs.

In which countries does QNET operate?

QNET maintains a network of offices and agencies across over 25 countries globally. These locations play a vital role in…