Do I have to achieve and maintain my Rank Advancement requirements every month to keep being paid as per my current Pay Rank?
Yes, an ID who fails to achieve the Monthly Rank Maintenance for…
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What is the lowest Rank in the Compensation Plan?
The lowest Rank in the Compensation Plan is Bronze Star Rank.
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What is Pay Rank Maintenance?
“Pay Rank Maintenance” means the number of months that an ID is…
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Why I still didn’t receive my refund in credit card even after 30 working days?
For us to assist you further, you are required to provide us…
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I have utilized one of the entitlement of QVI product, may I request for a refund?
Once the QVI product has been utilized or activated, refund is no…
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What should I do if I applied for a refund, but the product has been delivered to me?
If your refund request is within the grace period, you are then…
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How will I receive my refund?
The refundable amount will be credited to the payment channel you used…
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Can I transfer my refund amount to my bank account?
No. The refundable amount will be credited to the payment channel you…
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How to send refund request?
To file a refund request:– Login to your Virtual Office, click on…
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How can I track my shipment?
To track your shipment:– Log in to your Virtual Office– Click on…
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How to update my shipping address within the country?
To update your shipping address:– Click on “My Profile ”– Choose “Update…
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