What is the lowest Rank in the Compensation Plan?
The lowest Rank in the Compensation Plan is Bronze Star Rank.
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What is Pay Rank Maintenance?
“Pay Rank Maintenance” means the number of months that an ID is…
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Why I still didn’t receive my refund in credit card even after 30 working days?
For us to assist you further, you are required to provide us…
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I have utilized one of the entitlement of QVI product, may I request for a refund?
Once the QVI product has been utilized or activated, refund is no…
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What should I do if I applied for a refund, but the product has been delivered to me?
If your refund request is within the grace period, you are then…
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How will I receive my refund?
The refundable amount will be credited to the payment channel you used…
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Can I transfer my refund amount to my bank account?
No. The refundable amount will be credited to the payment channel you…
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How to send refund request?
To file a refund request:– Login to your Virtual Office, click on…
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How can I track my shipment?
To track your shipment:– Log in to your Virtual Office– Click on…
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How to update my shipping address within the country?
To update your shipping address:– Click on “My Profile ”– Choose “Update…
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Where can I find my Purchase Receipt?
To find your Purchase Receipt:– Log in to your Virtual Office– Click…
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