MY ACCOUNT Change Correspondence Address Change Email Address Change Shipping Address Name Correction Other Personal Information Update Q Account Pin Code Security Question & Words Virtual Office Password SHIPPING & DELIVERY Change Shipping Address Product Exchange Product Pick Up Product Return Purchase Receipt Shipment Duty & Taxes Track my order DIGITAL PRODUCT qLearn VTube ENROLLMENT & IDSHIP ID Declaration Form Renewal of IDship Resignation Suspension of IDship Termination of IDship WEBINAR How to join Webinar Webinar Calendar MY GENEALOGY Tracking Centre Activation Tracking Centre Qualification RANK MAINTENANCE & RANK ADVANCEMENT Rank Advancement Rank Maintainance ADMINISTRATION FEE & REQUIREMENTS Schedule of Fees Schedule of Requirements SELF SERVICE FEATURES: QUICK GUIDE Digital Product My Account Self Service Portal Shipping & Delivery Webinars REFUND Refund Smart Hub SMART HUB Product ReturnSHIPPING & DELIVERY Why was my product returned? SHARE When an ID is unreachable during the delivery time, the product will be returned to the company. Previous Article Is there a way to ship my product without paying the possible duty and tax imposed by local Customs? Next Article How to reship my returned product? NEED MORE ASSISTANCE? Our Global Support Executives are ready with answers. CONTACT US