SMARTHUB: REFUND
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Why I still didn’t receive my refund in credit card even after 30 working days?
For us to assist you further, you are required to provide us the latest…
I have utilized one of the entitlement of QVI product, may I request for a refund?
Once the QVI product has been utilized or activated, refund is no longer allowed.
What should I do if I applied for a refund, but the product has been delivered to me?
If your refund request is within the grace period, you are then required to…
How will I receive my refund?
The refundable amount will be credited to the payment channel you used during your…
Can I transfer my refund amount to my bank account?
No. The refundable amount will be credited to the payment channel you used during…
How to send refund request?
To file a refund request:– Login to your Virtual Office, click on Help Centre–…