MY ACCOUNT Change Correspondence Address Change Email Address Change Shipping Address Name Correction Other Personal Information Update Q Account Pin Code Security Question & Words Virtual Office Password SHIPPING & DELIVERY Change Shipping Address Product Exchange Product Pick Up Product Return Purchase Receipt Shipment Duty & Taxes Track my order DIGITAL PRODUCT qLearn VTube ENROLLMENT & IDSHIP ID Declaration Form Renewal of IDship Resignation Suspension of IDship Termination of IDship WEBINAR How to join Webinar Webinar Calendar MY GENEALOGY Tracking Centre Activation Tracking Centre Qualification RANK MAINTENANCE & RANK ADVANCEMENT Rank Advancement Rank Maintainance ADMINISTRATION FEE & REQUIREMENTS Schedule of Fees Schedule of Requirements SELF SERVICE FEATURES: QUICK GUIDE Digital Product My Account Self Service Portal Shipping & Delivery Webinars REFUND Refund Smart Hub SMART HUB Product Pick UpSHIPPING & DELIVERY What are the required documents for the Self / Third-party product collection? SHARE Below is the required documents for product pick up:For the Self pick-up please provide a valid ID copy For third-party pick-up kindly provide the below:– An authorization letter with the ID’s signature– Valid ID copy of the collector and ID Previous Article Can we exchange a virtual product with physical product? Next Article Where can I find my Purchase Receipt? NEED MORE ASSISTANCE? Our Global Support Executives are ready with answers. CONTACT US